Effective date: May 2019
Please read the Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information that is voluntarily submitted or collected automatically when accessing the Services.
This Policy was last updated on the “Effective date” noted above. Secure Connection reserves the right to change, modify or amend this Policy from time to time to reflect changes in our privacy practices. You are encouraged to review this Policy periodically and to check the “Effective date” at the top of this Policy for the most recent version, to inform yourself about how your personal information is collected, used and shared when you use the Services.
If you do not agree with these terms, please do not access or use the Services.
Information Collected From You and Used By Secure Connection
Notice & Choice
Secure Connection will notify you about the purposes for which it collects and uses information about you, how to contact Secure Connection with inquiries or complaints, the types of third parties to whom it discloses personal information, and the choices and means the organization offers individuals for limiting its disclosure. This notice will be provided by this Policy, which is available from Secure Connection’s home page so that you may review it before you disclose personal information to Secure Connection.
Secure Connection provides you with the right to opt out whether your personal information is disclosed to a third party, or used for a purpose that is incompatible with the purpose for which it was originally collected or subsequently authorized by you. This Policy clearly describes the ways that Secure Connection uses and discloses your personal information. If you wish to opt out at any time, you may do so by contacting us at firstname.lastname@example.org. If you no longer wish to receive newsletters or other promotional email communications from us you may also follow the unsubscribe instructions contained in each of the emails you receive.
Personal information gathered
The Services have various features which allow those interested in Secure Connection and its services to obtain more information about Secure Connection. Secure Connection asks those requesting information about Secure Connection to provide Secure Connection with certain personal contact information that Secure Connection may use to follow up with those interested in its Services.
Tracking Technologies and Use
As is true of most websites and applications, we may gather and record certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.
Use of personal Information
We may use the personal information we collect from you, or use certain other Site features, in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested or have directly requested from us.
To improve our Services in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer surveys or other Site features.
To quickly process your transactions.
To monitor aggregate usage metrics such as total number of visitors and pages viewed.
To send periodic emails regarding your products and services.
To analyze the nature of your use of the phone service.
To analysis the sentiment and content of your phone calls under the phone service.
To view details and information (business and personal) about the other party in the conversation.
We may partner with third parties to either display advertising on the Site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may elect to turn off cookies or use your browser’s privacy settings to mask your identity, or you may opt-out. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Secure Connection does not disclose personal information submitted to Secure Connection to any third party, except as follows and as otherwise outlined in this Policy:
Secure Connection may disclose personal information to subcontractors engaged by Secure Connection to perform services on its behalf and to any other third party such as fulfillment houses that send marketing information on Secure Connection’s behalf, an email service provider to send out emails on our behalf. We may use live chat software to assist you if you have questions while using the Site or when requesting additional information about our Services. Any subcontractors to whom personal information is disclosed are subject to written agreements of confidentiality. We do not sell your personal information to third parties. These companies are authorized to use your personal information only as necessary to provide these services to us.
Secure Connection reserves the right to disclose personal information to third parties as part of co-marketing efforts, for example Secure Connection may share the names of registrants with the co-host of a jointly-produced educational webinar. If an individual wishes to opt-out of such co-marketing efforts, he/she may request such removal at email@example.com.
Secure Connection reserves the right to disclose personal information if required by the applicable law enforcement authorities, subpoena or other court order, or other governmental authority, and (to the extent permitted by the applicable law) to the extent necessary to protect the legal rights and personal safety of Secure Connection and its employees and agents.
In certain situations, Secure Connection may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If Secure Connection is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be disclosed to the successor or acquirer of Secure Connection’s business. You will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Your personal information is encrypted and stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted “in transit,” and “at rest”. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Although we take every possible measure to provide secure Services we cannot fully control and therefore cannot be liable for service interruptions, intrusions, errors, loss of data, or any other interference with the use of the Services as a result of security related incidents.
Secure Connection takes reasonable steps to ensure that personal information it collects is reliable for its intended use, accurate, complete and current. Secure Connection does not use personal information in ways that are incompatible with the purposes for which the information was disclosed.
User Access to Personal Information
Secure Connection allows you access to personal information held about you and allows you to correct, amend, or delete that information if inaccurate or if you no longer desire our service subject to contractual commitments you may have entered into with Secure Connection, except where the burden or expense of providing access would be disproportionate to the risks to your privacy. If you have submitted personal information to Secure Connection, and you wish to obtain access to such information in order to review, amend, or delete that information, you should contact Secure Connection by emailing us at firstname.lastname@example.org. Secure Connection reserves the right to confirm your identity before providing access. We will respond to your request for access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services or to comply with the restrictions of separate agreements we may have signed with you. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Social Media Features
We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
Enforcement of this Policy
If you have a question, comment or complaint about this Policy or enforcement of this Policy, please address your concern to Secure Connection at firstname.lastname@example.org.
Secure Connection will investigate your concerns promptly, and will respond to your correspondence within thirty (30) days after we receive it. Secure Connection will provide you with a clear explanation of any decisions made with respect to your request.
Secure Connection conducts an annual self-assessment to verify that this Policy is accurate, comprehensive, prominently displayed, completely implemented and accessible, and to confirm that employee training and appropriate compliance procedures are in place.
Limitation of liability
Under no circumstances, including but not limited to negligence, shall we be liable for any special or consequential damages that results from the use of, or the inability to use, the Site and the materials in it. Without derogating the aforementioned, in no event shall our total liability exceed the amount paid by you, if any, for accessing the Site.
We do not knowingly collect personal information from children under 13. No-one under age 13 may provide any information to or on the Site. If you are under the age of 13, do not register on the Site or use or provide any personal information on or through the Site, including your name, email address or any screen name or user name you may use.
Changes to this Policy will be posted in this section. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. This way you will always have a clear understanding of what information is collected online and offline, how it is used, and the choices you have. Your personal information will only be used in accordance with the version of the Policy that is in place at the time that you provided your information, unless you provide your consent to do otherwise. We encourage you to periodically review this page for the latest information on our privacy practices.